At Bounce Safety Flooring, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 30 days of receipt for a full refund or exchange, subject to the following conditions:

1. Product Condition: The product must be in its original condition, with all original packaging, tags, and accessories.
2. Notification: You must notify us of your intention to return the product within 30 days of receipt. You can contact us at returns@bouncesafetyflooring.com to initiate the return process.
3. Shipping: You are responsible for shipping the product back to us at your own cost. We recommend using a trackable shipping method and obtaining proof of delivery.
4. Refund Processing: Once we receive the product and confirm its condition, we will process your refund within 7-10 business days. The refund will be credited to the original payment method.
5. Exchanges: If you would like to exchange the product for a different item, please contact us at exchanges@bouncesafetyflooring.com to initiate the exchange process.

Please note that certain products may be non-returnable or subject to additional restrictions. These products will be clearly marked on the product page.

If you have any questions about our Refund and Returns Policy, please contact us at support@bouncesafetyflooring.com.